Fresh in, used out, and the count always right.
Lanemi runs your exchange rounds on standing weekly swaps, keeps a live count of the sheets, towels and uniforms sitting at every client, charges losses cleanly instead of arguing them, and bills each account once a month. In your currency, wherever you serve.
Your stock lives at other people’s premises.
A linen service owns thousands of items it never gets to see: sheets at the hotel, scrubs at the clinic, towels at the salon. The washing is the easy part. The hard part is knowing how much of your inventory sits where, and getting paid for what quietly disappears.
The count that drifts.
Forty fresh in, roughly forty used out, every week. “Roughly” is where the inventory leaks.
The client who consumes you.
A hotel returning 37 sheets a week, unnoticed, is eating your stock a little at a time.
The stocktake shock.
Once a year the numbers meet reality, and reality has been losing sheets for months.
Invoices that become negotiations.
A monthly bill covering service and losses, checked by an accounts team. Vague paperwork turns every invoice into an argument.
Count both directions, and the argument ends.
Every client on a standing swap.
Forty sheets every Monday runs itself as a standing exchange: the delivery leg brings fresh stock in, the pickup leg takes used stock out, both on the same stop of the same runsheet, counted at the door. A wedding weekend’s extra linen joins as a one-time order.
A live count at every client.
The system tracks how many of your items sit at each client at all times: what went in, what came back, and the gap. The hotel holding 120 of your sheets is a number on a screen, not a guess in a stockroom.
Shortfalls charged, not absorbed.
When 37 of 40 come back, the gap is on the record at the door. Lost or ruined items are charged to the account at rates you set, through a write-off that posts to the books, with a trail that ends the argument before it starts.
One clean invoice per client per month.
The standing service, the extras and the loss charges all land on the same account, closed monthly with a statement and one consolidated, numbered tax invoice. Dues past your terms are flagged on their own.
Rounds built for docks and loads.
Heavier stops and dock-only clients sequence into one loop on the runsheet, printed the night before, with in-and-out counts beside every stop. If you also wash by the kilo for some clients, that service is billed at the actual weighed load.
Built for stock you never get to see.
| What you get | What it does for you |
|---|---|
| Standing exchange orders | Weekly swaps per client, adjusted from their login |
| Delivery and pickup legs | Fresh in and used out on the same stop, both counted |
| Custody count per client | Your stock at their premises, live, item type by item type |
| Loss and damage write-offs | Shortfalls charged at your rates, on the permanent record |
| Monthly accounts and statements | Corporate billing with dues flagged automatically |
| Consolidated tax invoices | One numbered invoice per client per month |
| Sold-by-weight billing | For wash-by-the-kilo clients, billed at the actual load |
| One-time orders | A wedding weekend’s extra linen on the next round |
| Ordered runsheets | Docks and heavier stops in one loop, printable |
| Disputes and credits | “These arrived stained” settled with a photo and a fair credit |
| Honest limit | Custody counting per item type, not garment-level RFID or barcode tracking. If you tag every individual sheet, that system runs alongside this one |
The swap round is the same trade in every city.
Hotels, clinics, salons, gyms or factories: the exchange rhythm and the accounts department are universal. Choose your currency, set your swap days per client, and keep your hygiene and trade certificates on file, with a reminder before they lapse.
Built by people who track returns for a living.
Lanemi began on a farm round where glass bottles taught us the discipline of things that leave and must return, counted. A linen service is that discipline at scale: the container is the business. That is why custody sits at the centre of this platform, not in an add-on.
The things linen and uniform services ask us first.
How do I know how much of my stock is sitting at each client?
It is counted at every exchange: in at the door, out at the door, and the running balance per item type is on the screen. The days of the annual stocktake shock are over.
A client keeps returning fewer towels than they took. What happens?
The gap shows week by week on their custody count. You charge the shortfall at your rate through a write-off that posts to their account, and the record does the arguing for you.
Do you track each individual sheet?
No, and we say so plainly. The count is per item type per client, which is what the money needs. Garment-level tagging, if you do it, is a separate system this one sits beside.
Can one hotel group have several properties?
Yes. Each property is its own delivery point with its own custody count, under the group account, billed together or apart as they prefer.
How does the monthly bill handle losses and extras?
Everything lands on the same account: the standing service, the wedding-weekend extras, the loss charges. One statement, one numbered tax invoice, no side arithmetic.
Some clients pay per kilo washed. Can that mix with rental?
Yes. A by-weight wash service and a per-item exchange service are just different products, billed correctly on the same account and the same round.
One good idea for your round, once a week.
Short, practical, and no filler. Leave any time.
Ready to know where every hundred sheets sleep tonight?
Book a demo and we will set it up with your item types, your clients, your swap days and your currency.