Live health of the platform your round runs on. If something is wrong, this page says so before you have to ask.
Last checked: just now · refreshes every minute
Uptime shown over the last 90 days. [placeholder data: wire to real monitoring before launch]
Every incident, written in plain words: what happened, who was affected, and what we changed so it does not repeat.
Runsheets took up to 20 seconds to open for about 8% of vendors during the morning window. Deliveries were not blocked, and printed backups were unaffected. Cause: a slow database query after a routine update. Fix: the query was corrected and we added a check that catches this class of slowdown before release.
Top-ups made through one payment method took up to 15 minutes to appear in wallets. No money was lost or double-counted; the ledger reconciled every delayed top-up automatically once the partner recovered. Fix: we now show customers a clear "top-up on the way" state instead of silence.
Scheduled ahead of time and placed outside every active region's delivery window. The nightly forecast ran normally after the window closed. No action was needed from vendors.
[placeholder incidents: replace with the real history before launch]
Working normally. Nothing to do.
Slower than usual or partly affected. Your round can still go out; the printed runsheet always works.
Not working. We are on it, and this page updates as we go. Your data and money stay safe; the ledger recovers to the minute.
An email when something breaks, and another when it is fixed. Nothing else.