Scheduled pickups, itemised counts and delivery back to the same door. When the bag comes home one sock short, the record says so before the customer does.
The customer says five shirts went in the bag. Your counter says four. Without a shared count, one of you eats the loss and both eat the argument.
Every customer is two visits, the pickup and the return, on different days, sometimes to a different door. Twice the routing, twice the missed-stop risk.
Paper tickets tear, fade and detach. An orphaned bag in a busy shop is an afternoon of detective work.
The customer is out, the driver waits, the cash is not ready. Collecting at the door slows the round and pads the float in the van.
Items are logged at pickup, in front of the customer. The same list checks the return, so the missing-shirt standoff becomes a look at the record.
Each leg gets its own stop on the right day’s runsheet, in street order. Nothing is forgotten in the shop over the weekend.
The wallet is charged when the clean bag lands. No waiting for cash, no float in the van, and a failed handover charges nothing.
A genuinely lost sock or a pressing mishap becomes a recorded dispute and a fair credit, in seconds, with the history kept for patterns.
The parts of Lanemi a laundry service leans on every week.
| Feature | What it does for you |
|---|---|
| Scheduled pickups and returns | Weekly or on-request, each leg routed on its own day. |
| Itemised records | Counts agreed at the doorstep, checked again at return. |
| Prepaid wallet | Charged when the clean bag is delivered back. No doorstep cash wait. |
| Disputes and credits | Lost or damaged items resolved fairly, on the record. |
| Ordered runsheets | Both legs in street order, printable for the van. |
| One-time orders | A single duvet or a party’s tablecloths ride the same round. |
| Reports | Volumes by day and customer, so capacity is planned, not guessed. |
An ironing walla’s round in Hyderabad, a wash-and-fold service in Brooklyn, a dry cleaner’s van in Dubai. Your currency, your payment methods, your rules.
Lanemi began on a farm round where glass bottles go out full and come back empty. Laundry is the same loop with softer cargo, and the item tracking exists because we count our own returnables the same way.
Read our storyWe count together at the door. The missing-shirt argument is now a look at the record.
Both legs are routed, so nothing sits forgotten in the shop over the weekend.
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Your agent logs items at the door, in front of the customer, so both sides agree on the count before the bag leaves. The return is checked against the same list.
Yes. Each leg is its own stop on its own day’s runsheet, and neither can silently fall off the plan.
One-time orders sit alongside the weekly schedule, marked clearly, and can carry their own pricing.
Open the pickup record. If the count says the shirt came in, issue a fair credit as a recorded dispute. If it never did, the record answers politely for you.
Your pricing is yours, per item, per kilo using catch-weight, or per bag. The wallet charges whatever your price works out to, exactly.
Short, practical, and no filler. Leave any time.